Effective Date: December 30, 2024
Monk Mode Retreats (“we,” “our,” or “us”) operates the website monkmoderetreats.com (the “Website”) and provides short-term rental accommodations for retreats and cabins. We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights and how you can exercise them.
1. Data We Collect
We collect the following types of personal data:
1.1 Information You Provide Directly:
- Name
- Email address
- Phone number
- Payment information (processed securely via third-party payment processors)
- Booking details (e.g., dates, preferences, and special requests)
1.2 Automatically Collected Data:
- IP address
- Browser type and version
- Operating system
- Referral URLs
- Time and date of access
- Cookies and similar technologies (see our Cookie Policy for more details)
1.3 Sensitive Data: We do not intentionally collect sensitive personal data (e.g., health information). Please refrain from providing such data unless necessary for your booking.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and manage bookings.
- To provide customer support.
- To send confirmation emails and updates about your booking.
- To personalize your experience and provide tailored recommendations.
- To improve our Website and services through analytics.
- To comply with legal obligations and resolve disputes.
- To send marketing communications, where permitted by law and based on your consent (if required).
3. Data Sharing
We do not sell or rent your personal data. However, we may share your data with the following parties:
- Service Providers: Third-party vendors who help us operate the Website, process payments, or deliver services (e.g., payment processors and hosting providers).
- Legal Authorities: Where required by law, we may disclose your data to comply with legal obligations or respond to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encrypted communication (e.g., SSL/TLS).
- Restricted access to personal data to authorized personnel only.
- Regular security assessments and updates.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data no longer needed will be securely deleted or anonymized.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”): Request the deletion of your data, subject to legal obligations.
- Right to Restrict Processing: Limit how we use your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your data for direct marketing or other purposes.
- Right to Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
- Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated.
6. How to Exercise Your Rights
To exercise your rights, please contact us using the details below:
Email: erik.genbrugge.pas@gmail.com
Address: Strata Stupumui 8, Cisnadie
We will respond to your request within one month, as required by law.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website traffic. For more information, please review our Cookie Policy.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: erik.genbrugge.pas@gmail.com
Address: Strata Stupumui 8, Cisnadie
Website: monkmoderetreats.com
Thank you for trusting Monk Mode Retreats with your personal data. We are committed to protecting your privacy and ensuring a safe experience on our Website.